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Human Factors in Aviation (Classroom, 5 days)

Este curso también es dado en Español.

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Gain a comprehensive overview of human factors in aviation, as well as the key reference documents and methodologies.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

Next class

Feb 29 - Mar 04, 2016 - Belgium, Brussels (IATA)

5 additional classes are scheduled. See all

What you will learn

Upon completing this course you will be able to:

  • Understand the theory and history of Human Factors in Aviation and relate it to your job.
  • Manage the consequences and organizational impact of Human Factors for all aviation roles: pilots, flight crews, air traffic controllers, CAA, airport and aircraft maintenance staff, aircraft manufacturers and meteorologists.

Course content

Human Factors (HF) theory elements

HF models

  • Human Error - James Reason
  • ICAO - Threat and Error Management
  • ISO 9001:2000 model (Chapter 6.2: Human Resources)
  • The SHEL Model: Software, Hardware, Environment and Liveware, in particular in reference to the FAA’s Human Factors Analysis and Classification (HFACS) Model

HF in the aviation industry, the effect on safety and efficiency

Threat and Error Management (TEM)

The role of Safety Management Systems (SMS) - quality, safety, security and risk

Human factors measurement, analysis and improvement

The Risk Management Model used is the AS/NZS 4360:2004

The exercises conducted are linked to the topics that are discussed according to the schedule and sessions

Who should attend

This course is recommended for:

  • ANS providers
  • Civil Aviation Authorities
  • Airline managers and operational staff
  • Airport managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Subject areas

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Additional information

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