Explore the role of human factors in security screening.
Discover the most recent screening methods and how they can enhance your current operations. Learn to detect suspicious signs and behavior before even making contact with a passenger, increasing efficiency and reducing waiting time.
Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 32 hours of instruction delivered by an official IATA Instructor.
Recommended level: Professional and Management
What you will learn
Upon completing this course you will have the skills to:
Identify and anticipate security and terror threats
Assess a passenger's risk level using a variety of information obtaining tools
Create a culture of security awareness within your organization
Evaluate passenger data during the security check processes
Apply questioning techniques to obtain additional information from passengers
- Security Threats and Terrorism
- Threats to civil aviation
Current terror threats
Modus operandi of terror groups
- Screening Technologies
- Traditional security screening implementation
Behavior analysis system
- Detecting Suspicious Signs
- Reading body language
- Evaluating Travel Documents
- Passenger data (PNR/PNI)
Travel documents as indicators
- Questioning Techniques
- Collecting information from passengers
Download full outline and schedule
Role play and face-to-face exercises
An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More