DescriptionPrices & Registration
Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP. This e-learning module is part of a six-module course: IATA BSP Essentials for Travel Agents.
Upon completing this course you will have the skills to:
- Use BSP standard documents and identify the Ticketing Authority's purpose
- Handle BSP refund notices and refund applications
- Understand ADMs and ACMs
- Analyze the resolutions and responsibilities for credit card payments
- Ticketing Authority
- BSP Refunds
- ADMs and ACMs
- Document enquiry
This course is recommended for:
- Travel agents
- Finance staff members
- Back-office personnel
The estimated time for completing the course is less than two hours. After completing the training module, users will write an online review test to earn a letter of completion from the IATA Training & Development Institute. Please note that each module license/access is good for a maximum of 6 months.
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.