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BSP Standard Documents and Procedures (eLearning)

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Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP, including the VMPD. This e-learning module is part of a six-module course: IATA BSP Essentials for Travel Agents 

What you will learn

Upon completing this course you will have the skills to:

  • Use BSP standard documents and identify the Ticketing Authority's purpose
  • Handle BSP refund notices and refund applications
  • Understand ADMs and ACMs
  • Analyze the resolutions and responsibilities for credit card payments

Who should attend

This course is recommended for:

  • Accountants
  • Travel agents
  • Finance staff members
  • Back-office personnel

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Additional information

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