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Simplifying the Business while providing passengers with personalized choice of products and services
Why closing gaps in the Tokyo Convention will be a deterrent to unruly passenger behavior.
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Improve baggage performance. From quick wins to strategical options, custom solutions for airlines, airports and ground handlers.
We’re adding new IATA training centers, partner locations and distance learning options to bring our training closer to you.
Meet aviation industry professionals on 18-19 August in Johannesburg and discuss Africa's connectivity challenges and opportunities
In his State of the Industry address, Tony Tyler shared his reflections on the 100th anniversary of civil aviation
Improve customer relationship management and customer service for Civil Aviation Authorities (CAA) and Air Navigation Service Providers (ANSP).
Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
There are currently no scheduled classes. Check back later for updates or, contact us to arrange a class in your company.
Upon completing this course you will be able to:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step towards earning an IATA Diploma in:
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More
This course is recommended for:
Request in-company training
Send us an email or contact the salesperson in your region by phone or fax.
Register for a scheduled course
Select a session from the below list to get started. Register early and save up to 20%! The discount will be made automatically at time of payment.
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