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Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)


DescriptionContent OverviewPrices & Registration

Implement quality management, improve customer service and safety. Designed for Civil Aviation Authorities and Air Navigation Service Providers.

Course details

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

What you will learn

Upon completing this course you will be able to:

  • Apply quality management and customer service principles for Civil Aviation Authorities and Air Navigation Service Providers
  • Understand the ISO 9001:2008 model and ISO 9000 series standards
  • Create a quality culture and know how to assure and audit for quality

Who should attend

This course is recommended for:

  • ANS providers
  • Civil Aviation Authorities

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Additional information

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