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Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

Este curso también es dado en Español.

DescriptionPrices & Registration


Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

Next class

Sep 26 - Sep 30, 2016 - Singapore (IATA)

1 additional class is scheduled. See all

What you will learn

Upon completing this course you will have the skills to:

  • Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
  • Apply quality management system (QMS) processes
  • Implement safety, quality and risk management, emergency response and continuous improvement programs

Course content

  • Building Safety Management Systems (SMS) into aviation practices and procedures
  • Linking SMS, quality and risk management into business planning
  • Managing change, making structural changes to the aviation organization in order to improve processes

Who should attend

This course is recommended for:

  • Air Navigation Service Providers (ANSP)
  • Civil Aviation Authorities (CAA)
  • Airline managers and operational staff
  • Airport managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Subject areas

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