This five (5) day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.
Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.
Recommended level: Professional and Management
The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.
|Nov 21 - Nov 25, 2016 - Belgium, Brussels (IATA)
3 additional classes are scheduled. See all
What you will learn
Upon completion of this course you will be able to:
- Understand the relationships between management, risk, safety, quality and human factors
- Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
- Apply quality management system (QMS) processes
- Implement safety, quality and risk management, emergency response and continuous improvement programs
- History of safety management
- ICAO SMS framework
- State Safety Program (SSP)
- Evolution of safety: accident causation; Human Factors
- Change management
- Definition, elements and objectives of a QMS
- ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS
- SMS Implementation
- Emergency Response Planning
- Safety Risk Management
- Safety Assurance
- Safety Promotion
Download full outline and schedule
- Numerous examples and exercises
Who should attend
This course is recommended for:
- Safety Managers and Quality Managers from all types of organizations in the air transport industry
- Civil Aviation Authorities (CAAs), Air Navigation Services Providers (ANSPs), Airlines, Airports and Aviation Regulatory Authorities
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.