Understand payment card transactions from authorization to settlement. Learn about fraud prevention, remediation and why Payment Card Industry Security Standard (PCI DSS) is an important step in protecting cardholder data.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Entry-level and Professional
Prerequisites: none

• Know the payment card industry and the developments that will impact your business
• Improve your card acceptance procedures and efficiency
• Identify the components of an efficient fraud prevention strategy
• Reduce costs when accepting card payments
• Understand PCI DSS and the importance of meeting these card security standards

• The payment card industry
• Airline ticket sales channels
• IATA’s role in card payment policies
• Card fraud prevention and remediation
• PCI DSS, a standard for card data security
• Reducing payment cost

Download full profile (pdf)

Managers in:

• Distribution
• Finance
• Ticket Office
• E-commerce

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.