About

Understand payment card transactions from authorization to settlement. Learn about fraud prevention, remediation and why Payment Card Industry Security Standard (PCI DSS) is an important step in protecting cardholder data.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

• This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.

Prerequisites

• There are no prerequisites for this course
• Recommended level is Entry-level and Professional
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

What you will learn

On completion of this course you will be able to:

• Know the payment card industry and the developments that will impact your business
• Improve your card acceptance procedures and efficiency
• Identify the components of an efficient fraud prevention strategy
• Reduce costs when accepting card payments
• Understand PCI DSS and the importance of meeting these card security standards

Course content

• The payment card industry
• Airline ticket sales channels
• IATA’s role in card payment policies
• Card fraud prevention and remediation
• PCI DSS, a standard for card data security
• Reducing payment cost

Who should attend

This course is recommended for Managers in:

• Distribution
• Finance
• Ticket Office
• E-commerce

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.