Main IATA navigation

Cargo Accident Investigation and Prevention (Classroom, 5 days)

DescriptionPrices & Registration


Air cargo accidents must be taken very seriously. They require immediate attention upon occurrence. It is crucial to identify as soon as possible the root causes of the incident in order to avoid re-occurrence whilst adjusting the safety management system of the organization.

A good investigation often leads to improved prevention. This course will provide you with the necessary tools and techniques to complete a professional cargo accident investigation process taking into account both the process and the human factor involved.

The course follows a model similar to accident investigation and is based on the ICAO Annex 13.

Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 40 hours of instruction delivered by an official IATA Instructor.

Recommended level: Intermediate and Management

Next class

There are currently no scheduled classes. Check back later for updates or contact us to arrange a class in your company.

What you will learn

Upon completion of this course you will be able to:

  • Investigate accidents and incidents properly
  • Interview and analyze ramp and warehouse accident scenarios
  • Improve your interviewing and questioning skills Use management tools for accident prevention
  • Drive a safer work environment

Course content

  • Reporting of accidents and incidents
  • How to investigate accidents and incidents
  • Approaches to interviewing people involved directly vs. witnesses by Cargo Safety
  • Providing an understanding of human behavior and communication skills
  • Introduction to ICAO investigations requirements
  • Creating awareness of ICAO Airport and Cargo Operating Environment
  • Introduction to categories of accidents and accident investigation levels
  • Providing an understanding of organization cultures
  • Erosion of Safety Margins and Defenses
  • Accident prevention plans

Download full outline and schedule


  • Case study and examples
  • Final Examination

Who should attend

This course is recommended for:

  • Warehouse personnel
  • Cargo safety managers
  • Safety officers
  • Front Line Supervisors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Subject areas

Find related courses:

Need Help?

Contact us

Our mission is to represent, lead and serve the airline industry

Additional information