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IATA Cargo Introductory Course for the Leadership & Management Training Program

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About

Develop your cargo career by learning the fundamentals of cargo skills and procedures with IATA and Harvard ManageMentor leading to the Leadership & Management Diploma.

This training program combines IATA's trusted Cargo Introductory Course course with Harvard ManageMentor (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.

Course format: This is a distance-learning program requiring 200 hours of self-study for the IATA course plus additional time for the HMM modules.

What you will learn

Upon completing this course you will have the skills to:

  • Identify air cargo terms and expressions
  • Control and maximize the use of space in aircraft holds
  • Understand aircraft routings and industry manuals such as TACT and OAG World Airways Guides
  • Apply basic rating principles and state and operator variation
  • Follow IATA standards to accept cargo and complete documents and improve customer service

Key topics

IATA Cargo Introductory Course content

  • Air Waybill completion and basic rating
  • The operation of freight forwarders
  • The operation of airline cargo units
  • IATA geography, TACT, AOG, and other cargo manuals
  • Basic Cargo procedures

HMM access

This valuable online reference tool, used by companies around the world, will help you handle day-to-day management issues.

HMM offers the following on-demand features to help you achieve more on the job:

  • Concise lessons and tools for fast and effective learning
  • Videos featuring Harvard University faculty, trusted experts, and next-generation emerging leaders
  • Editor’s Choice articles featuring up-to-the-minute business expertise, selected and updated quarterly by Harvard Business Publishing editors
  • Hundreds of new checklists, self-assessments, worksheets, and handouts to facilitate the application of new ideas to your own work environment
  • Personalized experience: goals, skill development, and action planning to help you quickly apply new skills
  • Post-topic, On-the-Job component where you work on your action plan and receive content, tips, and reminders

HMM module content

Who should attend

This course is recommended for:

  • Cargo agents
  • Freight forwarders
  • Cargo operations managers
  • Cargo training specialists

Certificate awarded

You will receive an IATA Diploma upon successful completion of the IATA exam.

An HMM certificate of completion is awarded for each module, provided you obtain a passing grade of 60%. You may track your progress within the HMM platform. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Upon successful completion of the 10 required HMM modules and the IATA Cargo Introductory course, contact us to claim your IATA Leadership and Management Diploma.

This course is a step toward earning an IATA Diploma in:

Subject areas

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Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.