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Effective Communication Skills (Classroom, 5 days)


Este curso también es dado en Español.
Ce cours est aussi dispensé en français.

DescriptionContent OverviewPrices & Registration

Improve your communication and presentation skills in a multicultural environment.

Communication is an essential skill for conducting business, especially in the international context of aviation. During this course improve your understanding of cross-cultural differences, explore different methods of communication, and learn how to transfer information clearly and concisely according to the needs of your audience.

Did you know that 55% of communication is body language? Learn how to increase your self-awareness in order to understand your current level of communication with others. Gain practical skills to improve your inter-personal communication through in-class exercises, presentations and feedback from your peers.

Course details

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Intermediate
Prerequisites: None

What you will learn

Upon completing this course you will have the skills to:

  • Deliver structured and engaging presentations
  • Communicate in a multicultural environment
  • Give and receive constructive feedback
  • Actively listen and observe others
  • Increase your self-awareness of how you communicate and are perceived by others

Who should attend

This course is recommended for:

  • Sales and marketing staff
  • Customer service representatives
  • Public relations professionals

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Additional information

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