DescriptionContent OverviewPrices & Registration
Learn strategies to prevent error at all phases of flight through the optimization of people, resources, equipment and procedures.
Human error accounts for up to 80% of accidents in civil aviation. This course examines the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety. A recognized standard throughout the industry, IATA’s Crew Resource Management (CRM) training is used by leading airlines to improve teamwork within their crews and reduce the number of accidents.
Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Intermediate and Advanced
Prerequisites: Participants must have a basic understanding of airline flight operations concepts
Download full outline (pdf)
Upon completing this course you will have the skills to:
Develop strategies to manage threats and errors and minimize their consequences
Address the challenges of the human-machine interface and associated interpersonal activities
Apply the Threat and Error Management model to improve safety systems
Learn techniques to facilitate CRM-TEM training sessions
Improve cabin crew communication and cooperation
This course is recommended for all mid-level to senior management airline staff involved in:
Flight safety and human factors