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Emergency Planning and Response for Airlines (Classroom, 3 days)

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This course gives you the essential skills to take on a leadership role in an airline emergency response organization. Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. To ensure readiness and cooperation among all staff, review training methods that will help you deliver ERP exercises and rally support from involved parties.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have basic knowledge airline operations

Next class

Feb 29 - Mar 02, 2016 - Kenya, Nairobi (KQ-RTP)
4 additional classes are scheduled. See all

What you will learn

Upon completing this course you will have the skills to:

  • Plan, develop and execute an emergency plan, plus coordinate the parties and processes involved
  • Advocate for the role and responsibilities of the emergency planning specialist within an airline
  • Follow ICAO, the National Transportation Safety Board and State regulations
  • Train airline staff for an emergency response or other crisis situation
  • Identify and outline areas for improvement in an emergency response situation

Course content

  • Developing an emergency response plan
  • Emergency response organization
  • Airline responsibilities and compliance (SMS, FAP, IOSA, ERPTF)
  • Emergency response network
  • Alarm and mobilization
  • Station emergency response planning
  • Special assistance team basics / Humanitarian Response incl. Inquiry / Family Assistance Center
  • Go-Team organization
  • Crisis communication basics
  • Command center missions
  • Back-office missions (insurance, legal, financial procedures etc.)
  • Emergency response facilities
  • Emergency response plan implementation: instruction, training and exercises

Download full outline and schedule

Who should attend

  • Chief Operating Officers COO, Emergency Directors and deputies
  • Coordinators, Chiefs of Staff of airline Crisis Centers and deputies
  • Go-Team Leaders
  • Flight and Ground Operations Managers with a leading role in an emergency response organization

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

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Additional information

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