Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.
Format: Internet or eBook
Prerequisites: Learners must already be familiar with GDS system functionality, basic commands, and have the ability to interpret booked itineraries.
What you will learn
Upon completing this course you will have the skills to:
Analyze GDS displays relevant to mileage system pricing
Identify and price different journey types
Read, interpret, and apply fare rules
Check minimum-fare rules in pricing itineraries
Use GDS to issue tickets for manually-priced reservations
Who should attend
Airline fares desk agents
Airline ticket agents
Call center agents
The course can be used towards the Proficiency Certificate in Agency Ticket Sales & Settlement
This is a distance learning course, delivered online through a web-based program. 100 hours of study are provided although an average of 50 hours of course study should be expected.
The course is supported by a downloadable and printable Workbook with exercises, a list of GDS commands, maps and definitions of key journey pricing principles.
This course requires the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.
Examination is administered in paper-based format at an IATA examination venue. Successful candidates earn the course certificate.
Note: This course can optionally be combined with Harvard ManageMentor. Customers may contact us for more information.