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Global Distribution Systems Fares and Ticketing Course - GALILEO

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About

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

Format: Internet or eBook
Prerequisites: Learners must already be familiar with GDS system functionality, basic commands, and have the ability to interpret booked itineraries.

What you will learn

Upon completing this course you will have the skills to:

  • Analyze GDS displays relevant to mileage system pricing
  • Identify and price different journey types
  • Read, interpret, and apply fare rules
  • Check minimum-fare rules in pricing itineraries
  • Use GDS to issue tickets for manually-priced reservations

Key topics

  • Introduction to mileage based air fares, analysing itineraries and retrieving fares from a GDS
  • Pricing one-way and circle trip practice exercises
  • Limitations on indirect travel, side trips and surface sectors
  • Backhauls, circle trips, journeys in different classes of service and alternative fare break points
  • Lowest combinations, round-the-world journeys and minimum checks

Who should attend

  • Airline fares desk agents
  • Travel agents
  • Airline ticket agents
  • Call center agents

The course can be used towards the Proficiency Certificate in Agency Ticket Sales & Settlement

Additional information

This is a distance learning course, delivered online through a web-based program. 100 hours of study are provided although an average of 50 hours of course study should be expected.

The course is supported by a downloadable and printable Workbook with exercises, a list of GDS commands, maps and definitions of key journey pricing principles.

This course requires the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

Examination information

Examination is administered in paper-based format at an IATA examination venue. Successful candidates earn the course certificate.

Note: This course can optionally be combined with Harvard ManageMentor. Customers may contact us for more information.

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