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Food and Beverage Manager

Ce cours est aussi dispensé en français.

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A Food and Beverage Manager is responsible for a team of food and beverage servers and for the efficient operation of a dining facility. Effective food and beverage managers offer guests the ultimate wining and dining experience.

What you will learn

    Upon completing this course you will be able to:

  • Motivating and inspire a team
  • Manage efficient operations in various areas of a food establishment
  • Direct, plan and control all aspects of food and beverage services
  • Deliver excellent sales and customer service skills
  • Control budgets and forecast financial figures
  • Manage cash and inventory
  • Develop or adopt new products and services to attract and retain more customers
  • Apply local legislations and regulations that govern quality and safety

Key topics

  • Leadership
  • Administration
  • Marketing
  • Operations
  • Human Resources Management
  • Legislation

The course modules are presented in four workbooks focused on different management themes.

Each module is presented in the context of managing a food and beverage operation: Marketing and Operations; Administration; Leadership and Legislation; and Human Resource Management.

Download full outline

Who should attend

  • Restaurant/dining room servers and managers
  • Hotel, resort and convention center managers
  • Catering managers
  • Banquet servers and managers

This course is a step toward earning an IATA Diploma in:

Additional information

  • An average of 240 hours of study is required for this course.
  • An IATA Certificate is awarded upon successful completion of the final examination.

  • The enrolment period is six months
  • An online course examination must be taken before the enrolment period expires.
  • Only one exam attempt is available for this course.

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