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Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)


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Discover strategies to control costs and improve your revenue performance as an airline or service provider. Gain a focused ground operations perspective on resource optimization, subcontracting and product segmentation to make the right decisions in your operations.

Course details

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional & Management
Prerequisites: None

Download full outline (pdf)

What you will learn

  • Identify the key cost elements in your ground handling activities
  • Make an informed decision about insourcing and outsourcing services
  • Establish a baseline for measuring service levels and maintaining consistency
  • Find and select the right equipment and IT systems to increase productivity
  • Understand the “legacy” and “budget” carrier pricing models and fee structures
  • Provide optimal customer service and meet stakeholder expectations

Who should attend

  • Airline management involved in airport operations or finance
  • Ground service provider management

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Additional information

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