Skip to main content

Test Home
You & IATA


You are here: Home » Training » Search Courses

Human Factors in Ground Operations (Classroom, 3 days)

DescriptionContent OverviewPrices & Registration

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

Course details

Available as: Classroom & In-Company course
Duration: 3 days (28 hours)
Recommended level: Professional and Management
Prerequisites: None.

Download full outline (pdf)

What you will learn

  • Know the human factors that can impact your ground operations
  • Evaluate the situation at your station and recommend solutions for reducing human error
  • Cooperate with your teams to address potential threats in your operations 
  • Manage processes to control human factors in your operations
  • Communicate the importance of human factors initiatives to your colleagues and stakeholders

Who should attend

  • Airport managers and coordinators
  • Station managers
  • Airport authority operation managers
  • Ground service provider staff
  • Regulator staff


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.