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Selling International Rail Transportation

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About

With new technology, passenger rail transportation offers comfort, speed, convenience and a rewarding travel experience. It is no wonder why more people travel by train. The Selling International Rail Transportation Course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys. You will understand how travel by train is not only a mode of transportation but can offer a niche travel experience as well.

Course format

This distance learning course is available in eTextbook format.
  • This course requires approximately 30 hours of study, to be completed in 6 months.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

What you will learn

Upon completing this course you will be able to:

  • Identify the features of passenger rail transport and sell their benefits
  • Recognize and describe common types of rail products
  • Explain the characteristics of luxury, scenic, and long distance rail products
  • Interpret and use rail timetables to establish international itineraries
  • Describe the most popular rail passes and general conditions of carriage on rail tickets

Key topics

  • Benefits of passenger rail transportation
  • Rail products: luxury and special tourist trains
  • The rail timetable and planning the journey
  • Features and amenities on the train
  • Pricing and ticketing rail journeys and selling rail passes

Who should attend

This course is recommended for:

  • Travel and call center agents
  • Tour operator agents
  • Rail sales agents and rail passenger agents

Certificate awarded

An IATA Certificate is awarded to participants successfully passing the final exam.

Exam information

Please read the General Information on Distance Learning Exams, and check the Distance Learning - Course edition list for exams.

  • Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format: Multiple Choice questions
  • Number of questions: 75
  • Time Allowance: 3 hours
  • Passing Grade: 70% correct answers
  • Number of exam attempts: 1

Additional information

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Subject areas

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