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IOSA-SMS Requirements (Classroom, 3 days)

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Did you know that in the past 5 years, 172 participants from 38 countries have taken this course with IATA?


Capitalize on the safety and commercial benefits that a SMS can bring your organization.

Leading airlines from all regions have incorporated the IATA Operational Safety Audit (IOSA) standards into their airline operations, and IOSA is a major component of industry efforts to improve aviation safety. Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS).

Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

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What you will learn

Upon completing this course you will be able to:

  • Be proficient in IOSA-SMS provisions and audit methodology
  • Comply with IOSA-SMS provisions on documentation and implementation within airline operations
  • Develop the risk management process from hazard identification to mitigation actions
  • Achieve optimal safety performance and be prepared to comply with SMS regulatory requirements
  • Utilize corporate culture to facilitate SMS implementation

Course content

  • SMS framework
    • SMS concept, evolution and benefits
    • IOSA program documentation
  • IOSA – SMS requirements structure
    • Interlinked and repeated IOSA Standards and Recommended Practices (ISARPS)
    • Audit methodology
    • Organization and Management System (ORG) section
    • Fulfilling documentation requirements
    • Checking the implementation
  • Risk management process
    • Hazard identification
    • Risk assessment &risk mitigation
  • SMS implementation
    • Methodology and deliverables
    • Challenges to implementing IOSA-SMS provisions
    • Change management

Download full outline and schedule


  • Exercises include IOSA-SMS requirement details and risk management techniques.

Who should attend

This course is recommended for airline staff:

  • Safety Managers and Officers
  • Airline Managers
  • Airline Quality Managers
  • Airline IOSA Coordinators

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

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About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

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