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Managing People Performance (Classroom, 5 days)

DescriptionPrices & Registration


Maximize the performance of the people you manage.

Next class

Feb 09 - Feb 13, 2015 - United States, Miami (IATA)

3 additional classes are scheduled. See all

What you will learn

Upon completing this course you will have the skills to:

  • Understand what a people manager does
  • Understand your strengths and development areas required to be a people manager
  • Know how to communicate and give feedback to your staff
  • Better understand yourself and others
  • Understand the principles of managing day-to-day performance and how you can get the optimal results from your staff

Course content

  • Describe the role and responsibilities of a manager
  • Describe how to use your sources of influence to get results
  • Analyze and understand yourself and others better
  • Communicate clearly and concisely
  • Get optimal performance results by setting clear expectations

Who should attend

This course is recommended for:

  • New and experienced line managers

This course is a step towards earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Subject areas

Find related courses:

Additional information

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