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Managing the Travel Business

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Improve your management skills in accounting, negotiation, marketing, and product development.

What you will learn

Upon completing this course you will have the skills to:

  • Understand manager's roles and responsibilities within a travel agency
  • Motivate your employees
  • Develop your negotiating skills
  • Arrange special interest travel and tour production

Key topics

  • Administration and accounting
  • Strategy and management
  • Tour packages
  • Sales and marketing
  • Social media strategy

Who should attend

This course is recommended for:

  • Mid-level managers
  • Agency back-office personnel
  • Travel managers

This course is a step towards earning an IATA Diploma in:

Additional information

This course combines printed and eBook (online) materials. A CD-ROM is included in this course study kit, requiring the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

If you purchase the eBook (online) version of this course IATA will email a link to download the course textbooks and will ship the accompanying CD-ROMs. No shipping fees apply.

If you purchase the printed version of this course, you will receive a printed study kit by courier delivery. The study kit includes the CD-ROM.  Shipping fees apply.

By successfully completing the examination you will be eligible for the Travel and Tourism Professional (TTP) certification.

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