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Managing the Travel Business

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About

Build management skills in accounting, negotiation, marketing, and product development through IATA.

What you will learn

Upon completing this course you will have the skills to:

  • Distinguish a manager's roles and responsibilities within travel organizations
  • Motivate and inspire your employees
  • Develop your negotiating skills
  • Assess your business and learn about special interest travel and tour production

Key topics

    • Administration and accounting
    • Strategy and management
    • Tour packages
    • Sales and Marketing
    • Social Media strategy

Who should attend

This course is recommended for:

  • Mid-level managers
  • Agency back-office personnel
  • Travel Managers

 

Special note for Managing the Travel Business Graduates:

For more information about the Travel and Tourism Professional (TTP) certification, please click here.

This course is a step towards earning an IATA Diploma in:

Additional information

By successfully completing the examination, you will receive the IATA Managing the Travel Business Diploma and will be entitled to add the letters "DTTM" after your name.

Prerequisite:
Recommended pre-qualifications include a minimum of two years' work experience as high as supervisory level.

IMPORTANT:

  • If you purchase the eBook version of Managing the Travel Business you will receive the course textbooks in an electronic format at the e-mail address on your IATA student record. No shipping fees apply.
     
  • If you purchase the printed textbook version of Managing the Travel Business, you will receive a printed study kit by courier delivery.  The study kit includes a CD-ROM with the following minimum system requirements:   Windows 95, Internet Explorer 5.5, 16MB memory. You will receive the link and access codes to the Harvard ManageMentor Program by email. Shipping fees apply.

Note:

1. This course can optionally be combined with Harvard ManageMentor.

2. This course can optionally be taken as part of the Leadership & Management Training Program.

3. Customers may contact us for more information.

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Additional information

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