Improve your management skills in accounting, negotiation, marketing, and product development.
Upon completing this course you will have the skills to:
Understand manager's roles and responsibilities within a travel agency
Motivate your employees
Develop your negotiating skills
Arrange special interest travel and tour production
This course is recommended for:
Agency back-office personnel
This course combines printed and eBook (online) materials. A CD-ROM is included in this course study kit, requiring the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.
If you purchase the eBook (online) version of this course IATA will email a link to download the course textbooks and will ship the accompanying CD-ROMs. No shipping fees apply.
If you purchase the printed version of this course, you will receive a printed study kit by courier delivery. The study kit includes the CD-ROM. Shipping fees apply.
By successfully completing the examination you will be eligible for the Travel and Tourism Professional (TTP) certification.