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Passenger Fares and Ticketing Alterations (Classroom, 4 days)


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Develop your ability to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. 

Course details

Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Professional
Prerequisites: none

What you will learn

Upon completing this course you will have the skills to:

  • Apply the latest exchange/reissue and netting procedures
  • Manage Miscellaneous Charges Orders (MCOs) in an electronic environment
  • Handle different refund requests
  • Determine when endorsements are necessary in an electronic ticketing environment
  • Re-price tickets using either historical or current fares and exchange

Who should attend

This course is recommended for:

  • Tariff managers
  • Sales and ticketing executives
  • Fares and ticketing instructors
  • Senior interline billing specialists

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Additional information

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