Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.
Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Entry-level and Professional
Currency conversion procedures for passenger billings
How to apply the RAM chapter A12
Quick reference guide to identify the applicable currency of clearance and billing
Categories of interline activity
Rerouting billing rules
Billing for inadmissible passengers
Billing for lost documents
Refund billing rules
Sales agents commission and interline service charge
Application of the following:
Multilateral Interline Traffic Agreement (MITA)
Revenue Accounting Manual (RAM)
Multilateral Proration Agreement - Passenger (MPA-P)
Rejections and the Application of Time Limits
Download full outline (pdf)
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More