Learn how to handle unused taxes, fees, and charges when a ticket is submitted for rerouting.
Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional
Prerequisites: Participants must have completed "Advanced Passenger Fares and Ticketing" prior to registering to this workshop.
Upon completing this course you will have the skills to:
Avoid debit memos or ticket rejections that can cut into your bottom line
Find solutions to problems related to pricing and re-pricing tickets
Validate correct system pricing based on approved fare construction methodologies
This course is recommended for:
Sales and Ticketing Executives
Fares and Ticketing Instructors
Senior Interline Billing Specialists
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
About IATA Classroom Training
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Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.
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