Learn how to handle unused taxes, fees, and charges when a ticket is submitted for rerouting.
Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional
Prerequisites: Participants must have completed "Advanced Passenger Fares and Ticketing" prior to registering to this workshop.
Upon completing this course you will have the skills to:
Avoid debit memos or ticket rejections that can cut into your bottom line
Find solutions to problems related to pricing and re-pricing tickets
Validate correct system pricing based on approved fare construction methodologies
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.
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This course is recommended for:
Sales and Ticketing Executives
Fares and Ticketing Instructors
Senior Interline Billing Specialists