Skip to main content

Test Home
You & IATA


You are here: Home » Training » Search Courses

Quality Management System (QMS) Implementation (Classroom, 3 days)

DescriptionContent OverviewPrices & Registration

Drawing from the experience of IATA’s Instructors and experts, this course addresses the common challenges to implementing a Quality Management System. Learn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate the effectiveness of your system. 

Course details

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: A basic understanding of quality concepts or completion of Quality Management (QMS) for Airlines is required.

What you will learn

Upon completing this course you will know how to:

  • Analyze your business needs and develop an implementation plan around them
  • Identify the resource requirements to put your plan into action
  • Implement a QMS, its processes and infrastructure
  • Monitor the efficiency of your QMS and revise processes when necessary

Who should attend

This course is recommended for:

  • Quality and operations managers
  • Flight operations, maintenance and repair managers
  • Internal Auditors


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.