DescriptionContent OverviewPrices & Registration
Learn the Root Cause Analysis techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs.
RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit non-conformities. This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.
Available at IATA Training Centers or at your company
Duration: 5 days (40 hours)
- Describe the principles of root cause analysis
Explain the objectives of root cause analysis as a procedure to find and evaluate the causes of problems
Summarize the root cause requirements under ICAO, FAA, EASA and IATA
Describe the problem solving process
- Use problem cause data collection tools
Apply root cause analysis tools
Develop efficient corrective action plans
Describe the IOSA/ISAGO requirements to complete corrective action records
Airline and ground service provider:
- Safety and quality managers
Operations supervisors and personnel