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Security Risk and Crisis Management (Classroom, 5 days)


DescriptionPrices & Registration
Did you know that in the past 3 years, 190 participants from 44 countries have taken this course with IATA?

About

Do you have the skills you need to react swiftly in a crisis?

This course helps you to address security vulnerabilities in your organization and handle the aftermath of a crisis. Improve your understanding of risk management and understand how to prepare a risk assessment of your organization by correctly assessing and quantifying threat. Learn how to minimize risk by reviewing current threats to the aviation industry.

When the unexpected does happen, it is important to be prepared. Explore the causal factors that lead to a crisis and gain the skills you need to respond quickly and effectively. Equip your facility and staff by developing a crisis plan, gathering an emergency response team, and preparing a crisis center. Improve your communication skills when faced with external parties, such as the media.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.

Prerequisites

  • Participants should have at least three years of managerial responsibility including international exposure.
  • Recommended level is Professional and Management
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

Nov 06 - Nov 10, 2017 - Argentina, Buenos Aires (IATA)
Register
5 additional classes are scheduled. See all

What you will learn

On completion of this course you will be able to:

  • Analyze emerging trends in attacks against civil aviation
  • Identify areas of vulnerability within your organization
  • Prepare a risk assessment for your organization
  • Report and recommend countermeasures
  • Develop a crisis management plan for your organization
  • Improve your communication skills both internally and externally during a crisis

Course content

Risk Management

  • Intelligence analysis
    • Restrictive or open-sourced intelligence gathering
    • Developing a risk assessment plan
  • Reporting risk assessment findings
    • Standardizing reports
    • Internal and external communication
  • Evaluating aviation security countermeasures
    • Quality control
    • Event analysis
    • Awareness training
  • Identifying areas of vulnerability
    • Personnel and equipment
    • Quality control
  • Assessing the vulnerability of facilities
  • Applying and integrating risk management (ISO 31000-2009)

Crisis Management

  • Crisis management planning
    • Incident investigation and reporting
    • Crisis control areas
  • Developing communication skills
    • Negotiating
    • Public speaking
  • Applying resource management
  • Understanding the role of human error
  • Analyzing threats to civil aviation before and after 9/11

Download the course outline

Activities:

  • Team exercises
  • Group discussions

Who should attend

This course is recommended for managers in:

  • Airline, airport and civil aviation
  • Legislation and administration
  • Insurance and aviation security consultation

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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