Guidelines to prepare your operations for the upcoming safety management requirements of ICAO annex 19 and comply with existing industry requirements for personnel licensing, operation of aircraft and more.

The systematic SMS approach ensures both safer operations and improved overall efficiency by managing organizational structure, staff accountabilities, policies and procedures. Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a working SMS within your operations.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Intermediate and Advanced
Prerequisites: Participants must have basic knowledge on operational safety.

Download full outline (pdf)

Upon completing this course you will be able to:

• Understand how to use the SMS as an effective management tool for safety and productivity
• Prevent costly accidents / incidents and protect staff from injuries
• Comply with industry requirements and improve your cooperation with regulatory authorities
• Develop, manage and monitor a SMS that suits the scope of your operations
• Use risk management tools in your decision making process to continually improve your safety performance

• Airline operational managers 
• Corporate and operational safety managers, analysts, coordinators
• Postholders 
• Quality managers

Overview of safety regulations

• Compliance and performance with ICAO SMS and State Safety Programs
• SMS definition and the 4 pillars

Setting up a SMS

• SMS components and elements
• Managing change
• Continuous improvement of the SMS
• Training and education

Hazard identification

• Process for identifying hazards
• Reporting systems and methods

Safety-risk management

• Steps to effective safety-risk management
• Continuous safety-risk analysis

SMS implementation

• Phased approached to SMS implementation 
• 7 Steps -  SMS implementation

Download full outline (pdf)

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

What clients are saying
"This is one of the best training courses I have taken during my 25+ years in the industry. The rich content covered all the SMS essentials and I couldn’t have asked for a better instructor than Mr. Marcelli- his knowledge, operational experience and passion for the subject matter made the course truly enjoyable!

Working for an organization that supports and promotes global safety, I am certain IATA’s safety training contributes to reducing industry accidents and hazards."

Mohammed Eturki, National Air Services (NAS), In-company course participant

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Registered Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

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