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Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)

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This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes.

Gain the skills to implement a phased and manageable workload that will allow you to comply with regulatory requirements. Learn how to take a proactive approach to risk management and promote an ongoing safety culture within your organization.

Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

Next class

What you will learn

Upon completion of this course you will be able to:

  • Assess the current degree of implementation in your organization and deploy a SMS implementation plan
  • Apply ICAO’s safety management concepts and processes to your SMS
  • Manage the SMS implementation workload as well as the deliverables for each stage of your plan
  • Secure managerial support for your SMS changes

Course content

  • SMS overview
    • SMS components
    • Safety risk management
    • Strategies for safety management
  • SMS design and preparation
    • ICAO’s phased approach to SMS implementation and its deliverables
    • SMS gap analysis and action plan tools
  • Safety measurements, maintenance, and control
    • Safety measurement process
    • Uses for safety performance measurements
    • Maintenance and control methods
  • Change management process
    • How to secure senior management commitment
    • What to avoid and how to overcome resistance

Download full course outline and schedule


  • Apply course objectives to your company’s operations with the help of practical exercises

Who should attend

This course is appropriate for airline staff:

  • Safety specialists and managers
  • Senior management
  • Operational managers and supervisors

Prerequisite: Completion of the SMS for Airlines course

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

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