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Tony Tyler's address to the 1000 delegates from industry and media who gathered in Miami 7-9 June for IATA's 71st AGM
Air passengers are always searching for the lowest possible special fares, but cheap fares come with a number of challenging restrictions. Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: Participants must have completed Basic Passenger Fares and Ticketing and covered the core elements of the Mileage System Principle, Standard Condition 101.
At the end of this course you will be able to:
Download full outline and schedule
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Graduates of this course can apply for the
Harvard ManageMentor (HMM) distance learning program at a special graduate price.
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Register for a scheduled course
Select a session from the below list to get started. Register early and
save up to 20%! The discount will be made automatically at time of payment.
A regional course fee (20% discount) is applied to course participants residing in the United States who attend classes at the Miami Training Center. To claim the discount, enter MIA-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.
A regional course fee (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price.
These regional discounts will be applied in addition to any qualifying early bird promotion.
Miami Training Center information
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
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