Skip to main content

Test Home
You & IATA


You are here: Home » Training » Search Courses

Station Operations Control (Classroom, 4 days)

DescriptionContent OverviewPrices & Registration

Essential training for operations officers at the control centers of ground service providers and self-handling airlines.

Gain practical knowledge of station control to run efficient and safe ground operations. Learn operational aspects to perform quick turnarounds and minimize delays.

Course details

Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Entry-level and Professional
Prerequisites: Participants should have some knowledge of ramp, passenger and cargo handling operations

What you will learn

Upon completing this course you will have the skills to:

  • Coordinate aircraft handling operations
  • Plan for ground staff recourses and GSE
  • Handle communications in response to emergency situations
  • Manage standard messaging
  • Support cockpit crew before departure
  • Complete basic slot requests
  • Support airline operations for fast turnarounds

Who should attend

  • Station Operations Controllers
  • Ground Service Providers supervisors 
  • Station Management assistants
  • Airline representative
  • Airline Ground Staff


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.