Handle unused taxes, fees, and charges when a ticket is submitted for rerouting.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional
Prerequisites: Participants must have completed "Advanced Passenger Fares and Ticketing" prior to registering to this workshop.

Upon completing this course you will have the skills to:

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• Avoid debit memos or ticket rejections that can cut into your bottom line
• Find solutions to problems related to pricing and re-pricing tickets
• Validate correct system pricing based on approved fare construction methodologies

This course is recommended for:

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• Tariff Managers
• Sales and Ticketing Executives
• Fares and Ticketing Instructors
• Senior Interline Billing Specialists

• Additional rules on netting, voluntary exchanges and reissues
• Future of status fares (ships crew, student, affinity and incentive fares, etc.)
• Normal fare open jaw definition and additional mileage checks
• Voluntary versus Involuntary Refund calculations
• Baggage rule selection criteria versus US DoT exceptions

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.