Understand credit card transactions and fraud prevention.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Entry-level and Professional
Prerequisites: none

Upon completing this course you will have the skills to:

• Understand how the payment card industry works and what are the developments/enhancements that will impact your business
• Improve your card acceptance procedures and efficiency
• Identify the components of an efficient fraud prevention strategy
• Reduce costs when accepting card payments
• Understand PCI DSS and the importance of meeting these card security standards

This course is recommended for:

• Financial managers
• Distribution managers
• Ticket office managers
• E-commerce managers

• Introduction to payment card processes
• Fee structure for card payments
• Payment guarantees and liabilities
• Acceptance of card payment for airline ticket sales
• The role of IATA in airline card payments

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.