Gain the skills needed to implement a comprehensive quality system.

Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have experience in the industry and basic knowledge of regulatory requirements

Upon completing this course you will have the skills to:

• Identify regulatory requirements
• Design and implement a robust Control Documentation System
• Manage a successfully tailored quality system
• Implement and control a comprehensive internal audit program

This course is recommended for:

• Flight and ground operations managers
• Maintenance and safety managers
• Quality managers
• Internal auditors
  
  

• Regulatory requirements
• Models for quality management
• Quality and safety
• Audit management
• Human factors

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.