DescriptionContent OverviewPrices & Registration
Quality Management Systems (QMS) lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives so that you can establish quality management practices within your operations.
Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit review through practical exercises.
Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Entry-level and Professional
Prerequisites: Participants should have some industry experience and a basic understanding of quality regulations
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This course will help you to:
Understand the quality requirements of key regulatory bodies and national authorities such as ISO, EASA, FAA and JAR
Outline the key practices required to maintain a QMS: the quality policy, procedures, audit, and reports
Develop your process mapping and procedure writing skills
Prepare yourself for further specialization and training in QMS implementation
This course is designed for airline and ground service provider staff, including:
Management new to the field of quality
Quality internal auditors