DescriptionContent OverviewPrices & Registration
Drawing from the experience of IATA’s Instructors and experts, this course addresses the common challenges to implementing a Quality Management System. Learn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate the effectiveness of your system.
Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: A basic understanding of quality concepts or completion of Quality Management (QMS) for Airlines is required.
Download full outline (pdf)
Upon completing this course you will know how to:
Analyze your business needs and develop an implementation plan around them
Identify the resource requirements to put your plan into action
Implement a QMS, its processes and infrastructure
Monitor the efficiency of your QMS and revise processes when necessary
This course is recommended for:
Quality and operations managers
Flight operations, maintenance and repair managers