Learn advanced techniques for managing a QMS for airline operations and meet the Integrated Airline Management System.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have basic knowledge of Quality Management Systems and be familiar with regulators requirements.

Upon completing this course you will have the skills to:

• Understand quality in a systemic and process approach
• Analyze threats and evaluate quality risks
• Implement an operational risk management process
• Plan, coordinate, and implement preventative measures to avoid defects

This course is recommended for:

• Quality managers
• Operations managers
• Flight operations, maintenance, and repair managers
• Internal auditors

• Integrated Airline Management System elements
• Change Management
• Quality and safety integration model
• Business continuity management and plan
• Human factors

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.