Building upon the lessons of QMS for Airlines, this course develops advanced quality management concepts. Acquire practical knowledge of quality risk management, learn how to effectively implement a QMS and explore the components of a successful documentation system.

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have basic knowledge of Quality Management Systems and be familiar with regulators requirements.

Download course outline (pdf)

• Know and apply quality principles
• Analyze threats and evaluate quality risks
• Implement an operational risk management process
• Plan, coordinate and implement preventative measures to avoid defects

• Quality Managers
• Operations Managers
• Internal Auditors
• Flight Operations, Maintenance and Repair Managers

• Review of information from QMS for Airlines
• QMS implementation challenges
• Quality risk management
• Fundamentals for risk management
• Document control
• Continuous improvement

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.