Capitalize on the safety and commercial benefits SMS can bring your organization.

Leading airlines from all regions have incorporated the IATA Operational Safety Audit (IOSA) standards into their airline operations, and IOSA is a major component of industry efforts to improve aviation safety. Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS).

Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Professional and Management
Prerequisites: Participants must have a basic understanding of SMS concepts and the IOSA audit program, including its documentation:

• IOSA Standards Manual (ISM)
• The latest edition of the IOSA Program Manual and IATA Reference Manual for Audit Programs (download all documents for free)

Download full outline (pdf)

• Be proficient in IOSA-SMS provisions and audit methodology
• Comply with IOSA-SMS provisions on documentation and implementation within airline operations
• Develop the risk management process from hazard identification to mitigation actions
• Achieve optimal safety performance and be prepared to comply with SMS regulatory requirements
• Utilize corporate culture to facilitate SMS implementation

• Safety Managers
• Airline Managers
• Safety Officers
• Quality Managers
• Airline IOSA Coordinators

SMS Framework

• SMS concept, evolution and benefits
• IOSA program documentation

IOSA – SMS Requirements Structure

• Interlinked IOSA Standards and Recommended Practices (ISARPS)
• Audit methodology
• Organization and Management System (ORG) section
• All other sections and link to ORG ISARPS

SMS ISARPs

• Fulfilling documentation requirements
• Checking the implementation

Risk Management Process

• Hazard Identification
• Risk Assessment &Risk Mitigation

SMS Implementation

• IATA SMS implementation methodology
• Challenges to implementing IOSA-SMS provisions

Download full outline (pdf)

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Improve your language skills through our joint programs with Rosetta Stone®, Berlitz® and other specialized language programs. More