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Learn the special ground service requirements for business aviation aircraft handling.
The business aviation sector handles more than 31,000 aircraft worldwide (EBAA), and this important niche market requires a high level of service and customization from fixed-base operators. Learn best practices in commercial airline ground operations to build a profitable business model. Equip yourself to meet client expectations and deliver consistent service.
Available as: Classroom & In-Company workshop
Duration: 3 days (24 hours)
Recommended level: Entry-level and Professional
Prerequisites: Basic knowledge of ground operations
Download full outline (pdf)
Improve service offering through new services and business ideas
Make better decisions about outsourcing services, leasing of equipment and front line staff management
Analyze the operational and management requirements specific to business aviation for efficient operations
Identify the differences between standard ground services and FBO activities
Analyze the economic role of business aviation in the air transport industry
Ground Service Providers