Learn skills to handle international cargo and become proficient in global regulatory and documentation requirements.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Entry-level and Professional
Prerequisites: None

Upon completing this course you will have the skills to:

• Understand the importance of the air cargo market in international trade
• Identify stakeholders' roles and responsibilities in the air cargo process
• Reference the standard documents and procedures traditionally applied when shipping cargo via air
• Apply customer service skills directly related to the air cargo shipment process

This course is recommended for:

• Cargo agents
• Exporters and importers
• Cargo operations managers and frontline supervisors
• Freight forwarders

• Supply chain management overview
• Air cargo transportation procedures
• Export and Import procedures and requirements
• International shipping documentation
• Customs Requirements

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More