Improve your management of safe and efficient Air Navigation Services through this strategic approach that reviews all important aspects of the business.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

Upon completing this course you will be able to:

• Understand the context for the provision of Air Navigation Services
• Manage Air Navigation Services effectively, from regulatory and financial issues to technology evolution
• Manage safety, quality and risk in your everyday work 
• Plan and compare performance with other Air Navigation Service providers
• Understand Airspace System Block Upgrades (ASBU)

This course is recommended for:

• Air Traffic Control Officers (ATCO) and other operational personnel working for Air Navigation Service Providers: Flight Information Services, Meteorological Services; Rescue and Fire-Fighting Services; Search and Rescue Services; Research and Development 
• All stakeholders in Air Navigation Services management: General Managers; Engineers; Finance Managers; Project Managers; Air Navigation Services system supply and support organizations

• Legal issues in Air Navigation Services management 
• The role of ICAO, CANSO, IATA and other aviation organizations
• Strategic management and policy development.
• Air Navigation Services business planning
• Performance measurement
• Benchmarking and best practice
• Financial management and analysis
• Fees and charges
• Systematic management approaches: Safety Management System (SMS); ISO and Quality Management System (QMS); Operational Risk Management (ORM)
• Current ICAO issues: 12th Air Navigation Conference; Global Air Navigation Plan; Performance-based Navigation (PBN); Aviation System Block Upgrades (ASBU)
• Air Navigation Services environmental issues

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Registered Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Improve your language skills through our joint programs with Rosetta Stone®, Berlitz® and other specialized language programs. More