Focus on safety through error management and meet the challenges of flight and ground safety management.

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

Upon completing this course you will have the skills to:

• Understand the process of accident investigation be able to design an error management system
• Develop awareness of error management and increase safety and efficiency

This course is recommended for:

• ANS providers
• Civil Aviation Authorities

• ICAO Annex 13 and accident investigation.
• Accident investigation process.
• Organization of a safety management system. Managing risk. Error management model and error response.
• Safety audits
• Interaction between safety and quality management systems.

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.