Collaborative decision making brings together airlines, Air Navigation Service Providers and airports to share timely and accurate information in order to facilitate better decision making, plan operations and improve air traffic management

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

Upon completing this course you will be able to:

• Understand the means of information exchange, data sharing and improved automated decision support tools used in CDM
• Make better use of existing resources and make efficiency gains in operation

This course is recommended for:

• Airport and ground service managers and operational personnel
• Airline operations managers
• Air Navigation Service Providers especially Tower and Flow Air Traffic Control Officers (ATCOs)
• Civil Aviation Authorities (CAA)

• Operational Concept Description of Collaborative Decision Making (CDM) 
• CDM functional requirements and specifications
• Roles and responsibilities
• Key Performance Indicators (KPI) 
• Service Level Agreements (SLA) between stakeholders
• Implementation risks
• Generic procedures
• Implementing CDM at airports
• Implementing CDM in flow management
• Aeronautical Information Management (AIM) as the basis for CDM
• Consolidate your learning through group exercises and several case studies.

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

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