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ICAO Performance-based Navigation (PBN), Airspace Concept PBN designated airspace and PBN designated ATS routes or approaches
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Review of the ICAO Global Aviation Safety Roadmap (GASR) to develop destination statements
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Baselining CNS infrastructure, human resources, financial resources and safety
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How to build balanced scorecards
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The four perspectives of balanced scorecards: financial, customer, internal process, and innovation/learning
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Applying Key Performance Indicators (KPI)
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Individual and group exercises building to the creation of a 15 year Master Plan for the delivery of Air Traffic Services
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step towards earning an IATA Diploma in:
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More
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All available sessions will appear on this page. If no sessions are listed above or, if you do not find a convenient location or date, please contact us to learn how we can arrange this course at the location and date of your choice.