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Temperature Control Cargo Operations (Classroom, 3 days)

Este curso también es dado en Español.

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To become a player in the pharmaceutical logistics market, your business has to guarantee the efficient and reliable handling of time and temperature-sensitive products under variable circumstances.

This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. You will also receive guidelines for creating your own Standard Operating Procedures and Service Level Agreements so you are sure to deliver consistent service once back on the job.

Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 24 hours of instruction delivered by an official IATA Instructor.

Prerequisites: Participants should have prior knowledge of Air cargo procedures

Recommended level: Beginners and Intermediate

Next class

Jul 19 - Jul 21, 2016 - Singapore (IATA)

3 additional classes are scheduled. See all

What you will learn

Upon completion of this course you will be able to:

  • Manage temperature deviation at critical points in the cold chain
  • Identify potential risks at critical points in the cold chain
  • Create your own Service Level Agreement (SLA) to clarify mutual expectations and minimize challenges within the cold chain
  • Develop Standard Operating Procedures (SOP) that ensure consistency in your operations
  • Anticipate the logistical needs of the global healthcare industry

Course content

  • Procedures for handling time and temperature-sensitive products
  • Temperature management and temperature excursions
  • Critical points in the healthcare supply chain
  • Packaging technology
  • Use of SOPs and SLAs
  • Use of the IATA Time and Temperature Sensitive handling label

Download full outline and schedule


  • Opportunities to create your own SOPs, SLA and operations checklists
  • Case studies and practical scenarios
  • Final examination

Who should attend

This course provides a strong foundation for managers and their staff in all areas of air cargo operations:

  • Cargo quality
  • Ground handling services
  • Warehouse and ramp operations
  • Cargo sales and commercial analysis

    Certificate awarded

    An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

    This course is a step toward earning an IATA Diploma in:

    Additional information

    About IATA Classroom Training
    We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

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