Combine travel consultant training with Harvard ManageMentor courses to develop your sales and management skills.
Destination geography and selling skills
Land and water transportation
Hotels, tours and group travel
Laws and regulations
Have access to over 40 Harvard ManageMentor modules
Harvard ManageMentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you face.
In addition to the key principles in each area, topics are supported with video insights from leaders and experts, Harvard Business School case studies, Harvard Business Review articles, templates, checklists, discussion outlines and other resources to enable deeper understanding.
Upon completing this course you will have the skills to:
Identify and consult on popular international travel and tourism destinations
Advise on travel and tourism products, modes of transportation, accomodation, cruises, and tours
Interpret IATA resolutions that apply to accredited travel agencies
Apply effective selling skills needed for consultant roles
Follow BSP procedures to construct complex fares and manage ticket exchanges
This course is recommended for:
Continuing students (from Foundation or Standard course)
Tour operators, consolidators, and airline staff members
Special note for Consultant Graduates:
For more information about the Travel and Tourism Professional (TTP) certification, please click here.
HMM Validity Period and Module Duration
Upon enrolment, you will receive access to over 40 HMM modules, valid for 8 months. Each module is 2-4 hours in duration.
Topics have been intuitively arranged for your benefit
Selection by category: Managing Yourself, Managing Others, Managing the Business
Selection by role: First-Time Manager, Mid-Level Manager, Senior Manager
Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:
HMM Certificate of Completion
A certificate of completion is awarded at the end of each HMM module to students who achieve a grade of 70% and have viewed 70% of the module content. Certificates may be printed directly from your personal printer.
The IATA exam is based only on the IATA course content. Examination procedures remain unchanged.
HMM modules are available in English (v11), Spanish and Mandarin (v10)
If you purchase the eBook version of this course IATA will email a Link to download the course textbooks and will ship the accompanying CD-ROM. No shipping fees apply.
If you purchase the printed textbook version of this course, you will receive a printed study kit by courier delivery. The study kit includes a CD-ROM with the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory. You will receive the link and access codes to the Harvard ManageMentor Program by email. Shipping fees apply.