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Foundation in Travel and Tourism with Harvard ManageMentor

Ce cours est aussi dispensé en français.
Este curso también es dado en Español.

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Build your leadership skills and industry knowledge with a combined focus from IATA and Harvard ManageMentor.

What you will learn

Upon completing this course you will have the skills to:

  • Create efficient travel itineraries and reservations using geography skills and standard industry coding
  • Advise customers about travel document and health requirements, travel insurance, transportation and tourism products and services
  • Price and ticket basic air itineraries
  • Lead and spark innovation, secure strong teams, and drive business success
  • Plan and manage business processes such as accounting and finance, writing business cases, measuring performance, coaching, marketing and customer loyalty

Who should attend

This course is recommended for:

  • Travel business front-line and back office staff members, supervisors, managers and administrators, travel agencies and tour operators
  • Airline front-line and back office staff members, supervisors, managers and administrators
  • Marketing and sales representatives, managers and administrators of tourism offices
  • General sales agent and call center agents, supervisors and managers

Special note for Foundation Graduates:

For more information about the Travel and Tourism Professional (TTP) certification, please click here.

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Additional information

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