Identify common challenges faced by travel agents in BSP and gather solutions and best practices.

Upon completing this course you will have the skills to:

• Accomplish tasks efficiently and effectively
• Evaluate and solve recurring issues
• Reach out to appropriate partners and contacting IATA 

This course is recommended for:

• Accountants
• Travel agents
• Finance staff members
• Back-office personnel

• BSP best practices
• Recurring errors
• Solutions and suggestions

The estimated time for completing the course is approximately three hours. After completing the training module, users will write an online review test to earn a letter of completion from the IATA Training & Development Institute. Please note that each module license/access is good for a maximum of 6 months.

This e-learning module is part of a new six-module course: IATA BSP Essentials for Travel Agents 

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

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