A Food and Beverage Manager is responsible for a team of food and beverage servers and for the efficient operation of a dining facility. Effective food and beverage managers offer guests the ultimate wining and dining experience.

Upon completing this course, you will have the skills to:

• Motivating and inspire a team
• Manage efficient operations in various areas of a food establishment
• Direct, plan and control all aspects of food and beverage services
• Deliver excellent sales and customer service skills
• Control budgets and forecast financial figures
• Manage cash and inventory
• Develop or adopt new products and services to attract and retain more customers
• Apply local legislations and regulations that govern quality and safety

• Restaurant/dining room servers and managers
• Hotel, resort and convention center managers
• Catering managers
• Banquet servers and managers

With the Food and Beverage Manager Course, you will study the following modules:

• Leadership
• Administration
• Marketing
• Operations
• Human Resources Management
• Legislation

The course modules are presented in four workbooks focused on different management themes, each presented in the context of managing a food and beverage operation: Marketing and Operations; Administration; Leadership and Legislation; and Human Resource Management.

The course study is designed around carefully designed occupational standards by the tourism and hospitality sector. You will choose among six examination sessions to write in. Successful exam candidates will earn the IATA Food & Beverage Manager Course Diploma.

The expected course study time is 240 hours.

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

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