DescriptionContent OverviewPrices & Registration
During the last two decades airports have changed from government run terminals to multinational businesses with complex operational environments. Learn how to strategize marketing opportunities and competitive threats, and achieve goals by using performance management systems.
Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Intermediate
Prerequisites: Participants should have prior knowledge of airport business and operations
Download course syllabus (pdf)
Upon completing this course you will be able to:
Analyze airports as operational systems and as self-sustained businesses with growth potential
Identify and apply the key lines of business and the correlation to customers, vendors and other stakeholders
Use performance management systems to effectively act on adopted strategies
Respond to customer and competitive demands by recognizing appropriate methods to redesign core airport processes
This course is recommended for postgraduate level students interested to learn the basics of airport strategic management.