• Increase your understanding of the concepts and techniques in the sales audit and interline billing process
• Refresh and update your knowledge on the new and complex revenue accounting rules
• Examine current practical examples of the categories of interline activities and their financial impact
• Explore how simple common sense approaches to quality control provide a means of continuous long-term improvement in revenue control

• Managers, Supervisors and Officers dealing with passenger sales, interline billings/rejections and disputes
• Internal Auditors and Quality Control Officers
• Anyone wishing to develop a better understanding of revenue accounting and control

• Revenue accounting as a strategic approach
• Efficiency and quality in revenue accounting
• Effecitve sales audit 
• Interline billing process
• FIMs and involuntary rerouting billings
• Refunds and retroactive adjustments
• Voluntary rerouting and billing of exchanged withdrawn coupons
• Inadmissible passengers and deportees
• Interline rejections and disputes
• Impact of fare calculation and ticketing on proration and interline billings

Note: To register for this course you must have previously successfully completed both the Passenger Proration and the Interline and Accounting and Control courses.