Training

Airline Emergency Planning and Response Management


Design and execute a comprehensive and efficient emergency plan.


How You Will Benefit

  • Gain insight into the planning, development and execution of an emergency plan, and the parties and processes involved
  • Appreciate the roles and responsibilities of the emergency planning specialist
  • Improve your understanding of ICAO, the National Transportation Safety Board and State regulations
  • Identify and outline potential issues in an emergency response situation

Designed for

  • Emergency planning managers/inspectors
  • Station managers
  • Quality managers
  • Security managers
  • Operations managers
  • Emergency and family assistance managers/coordinators

Course Content

  • Responsibilities of the Airline
  • The Emergency Response Organization
  • Emergency Centers
  • Alarm and Mobilization
  • Airline Response Plan Development
  • Accident Investigation  / Preservation of Evidence - Flight Data and Voice Recorder
  • Stations Emergency Procedures
  • Humanitarian Response
  • Cultural Differences
  • Flight and Cabin Crew Procedures
  • Public Relations Procedures
  • Technical Support
  • Passenger Information Center
  • Special Assistance Team Center
  • Passenger Property Handling
  • Security Procedures
  • Insurance, Legal, Financial Procedures
  • Response Plan Implementation

Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

May 10 - May 14, 2010
Miami, USAClass No : 18886
August 23 - August 27, 2010
Geneva, SwitzerlandClass No : 18902
September 13 - September 17, 2010
SingaporeClass No : 18907
Diplomas
This course is :
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details