Training

CRM - Threat and Error Management


Ensure your company is up to date with the latest developments in Crew Resource Management and Threat and Error Management!


How You Will Benefit

  • Incorporate the latest concepts in Crew Resource Management into your training
  • Develop and implement a benchmark for current local civil aviation regulation on CRM and Human Factors
  • Determine strategies for minimising operational costs attributable to Human Error
  • Understand how Threat and Error Management integrates with Crew Resource Management 
  • Develop preventative threat and error countermeasures
  • Gain a better understanding of human error, error avoidance, error trapping and mitigating the consequence of error as it relates to current civil aviation regulations
  • Recognise that the application of the TEM model can improve the Safety System
  • Provide the foundation for implementing the "Just Culture" and a strategy for the protection of safety data

Designed for

  • CRM/TEM Developers and Facilitators
  • Safety and Human Factors Managers
  • Line and Management Pilots
  • Flight Instructors
  • Flight Attendants and Trainers
  • Flight and Ground Engineers
  • Flight Dispatchers

Course Content

  • Introduction to TEM
  • Development of CRM
  • Threat, Error and Undesired State Management 
  • CRM Countermeasures Skills
  • Team Climate
  • Planning
  • Execution
  • Error Management
  • Undesired Aircraft State Management
  • Installing Systems for Safety Data Protection and the Just Culture
  • Threat and Error Management Model
  • A Systems Approach to Safety Management


Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

April 06 - April 09, 2010
Geneva, SwitzerlandClass No : 18881
May 24 - May 27, 2010
SingaporeClass No : 18891
October 12 - October 15, 2010
Montreal, CanadaClass No : 18912
  • Train your trainers in the latest concepts in CRM!
Diplomas
This course is :
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details